Help With Videos

If you are having problems viewing the videos, please read:

1) First update your video player. Most of the video problems are fixed when the customer updates his/her video player.

Mac users click here to download (FREE) the latest Windows Media Player.

Windows users click here to download (FREE) the latest Windows Media Player.

If you are using Windows Media Player 9 and are having problems viewing the videos, try this free patch as a fix.

2)   Dial up connections are going to take a while to view the videos.   Though I have tons of photos inside the site, it was built with high speed connections in mind.  If you video is too slow or choppy, please Right Click on the video, and "save target as" to you desktop. Once downloaded, you should be able to view it fine.

3)   I recommend using Internet Explorer or FireFox over Netscape Navigator or any other browser when viewing this site.  I have had many people tell me they have problems with Netscape & AOL, but it works fine on Internet Explorer and FireFox.

4) Turn off any file sharing programs like Kazaa or other similar programs. You also may want to try turning off your Firewall if you have one.

5)   If all else fails... send me an e-mail and I'll look into it personally.

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